Question 1

How is Surven different from regular SEO?

Accepted Answer

SEO is about ranking on Google's classic blue-link search results. Surven tracks something newer: whether ChatGPT, Claude, Gemini, and Google AI actually mention your business when people ask them for recommendations. AI tools weight different signals than Google search, pull from different directories, and increasingly answer questions before people ever click through to a search engine. SEO and AI visibility (GEO) overlap, but they aren't the same — Surven is built specifically for the AI side.

Question 2

How does Surven help improve AI visibility?

Accepted Answer

Surven shows you: the exact prompts where competitors appeared instead of you, which directories AI sources from that you're not listed on, and how AI describes your business in its answers. You get a clear picture of what's missing — so you know exactly where to focus first.

Question 3

Can I monitor my AI mentions over time with Surven?

Accepted Answer

Yes. Every scan is saved to your dashboard, so you can watch your visibility score trend over weeks or months. When a competitor jumps ahead of you in a key prompt — or when AI starts mentioning you in a new category — you'll see exactly when it happened and which engine drove the change.

Question 4

What is the visibility score provided by Surven?

Accepted Answer

The visibility score is a 0–100 number that tells you how often AI engines recommend your business across the prompts your customers actually use. The higher the score, the more AI is sending business your way instead of a competitor's.

Question 5

How do I start using Surven?

Accepted Answer

Sign up with your email, add your business name, industry, and location, then add up to 5 competitors to benchmark against. Your first scan starts immediately — results land in your dashboard in about 60 seconds. No credit card required for the 14-day trial.

Question 6

Is there a free trial available for Surven?

Accepted Answer

Yes — Plus comes with a 14-day free trial, no credit card required. You'll get full access to scans, the visibility score, competitor tracking, and the Chrome extension audit during the trial. Premium is direct purchase only — no trial — because most fixes through its auto-deploy are durable (you fix once and you're done). If you're unsure which tier fits, start with the Plus trial first.

Question 7

What types of analysis does Surven provide?

Accepted Answer

Surven runs sentiment analysis (whether AI describes your business positively, neutrally, or negatively), citation gap analysis (which directories AI sources from that you're missing from), competitor benchmarking, and prompt-level breakdowns showing exactly which questions AI answered with you vs. someone else.

Question 8

How often does Surven perform scans?

Accepted Answer

Scan cadence depends on your plan: Plus runs one automatic scan every 3 days, Premium runs one automatic scan every day, and Managed includes daily scans plus a strategist actioning the results for you. You can also trigger manual scans on demand whenever you change your site or want to see if a competitor's recent moves shifted the rankings.

Question 9

Can I export the scan results from Surven?

Accepted Answer

Yes. Every scan exports as CSV with full prompt-by-prompt data: which AI engines mentioned you, which mentioned your competitors, the exact response text, and citation sources. Useful for client reports, board updates, or running your own deeper analysis.

	Plus	Premium	Managed
Visibility scans	Every 3 days	Daily	Daily
Prompts tracked	50	100	100
Competitors tracked	1	5	5
Personalized + custom prompts
Done-for-you execution

	Plus	Premium	Managed
Visibility scans	Every 3 days	Daily	Daily
Prompts tracked	50	100	100
Competitors tracked	1	5	5
Personalized + custom prompts
Done-for-you execution

Simple, honest pricing

Questions, answered

Simple, honest pricing

Questions, answered